OUR QUALITY PROMISE:
If there is a problem with a product or an error on your order, e-mail firstname.lastname@example.org and we will assist you. If we’ve sent you the wrong or a damaged item, we will take care of return shipping and ship a replacement at no additional charge to you.
To be eligible for a refund or exchange, items must be returned within 30 days of the delivery date, unused, and in the same condition that you received it.
There are certain situations where refunds or exchanges may be denied:
- Products with obvious signs of use
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once the returned item is received, please allow 7 to 10 business days for the item to be verified and processed by our returns department. The purchase price of the item(s) plus any applicable tax will be credited back to your original form of payment.
Late or missing refunds:
If you haven’t received a refund within one week of being notified that your refund request was approved, first check your bank account. Then contact your credit card company as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at email@example.com.
Please return this completed form with the item(s) that you are returning or exchanging. Send the items in the original packaging (or a different packaging, as long as it’s appropriately sized and protected). We suggest using a carrier that provides tracking as Funny Parent Gifts is not responsible for lost shipments.
Send your item(s) to:
Funny Parent Gifts
1401 Lavaca Street #99
Austin, Texas 78701